SFCGI Beta Version 1.01
Resolved Issues
To all current private beta testers, thank you for a great first week! Changes and in progress changes listed below.
- Error 403: Ticket agent not allowed to create manual tickets. – Status = Resolved. Fix = assigned agents to WP user roll. First Reported by user ID 41 Dan.
- Issue: Sign ups happening on staging site. – Status = Resolved. Fix = created redirect for staging and turned off cart.
- Issue: Bundle Students not realizing that course level 2 will not roll out until June 2020: Status = Resolved. Fix = Added language to individual courses and created prerequisite loop to lesson that is later in course. Added quiz question that the course wont roll out till later and assigned “0 answers left”.
- Error Fatal- Atomic blocks plugin causing fatal site error on update. Status = Resolved. Fix = accessed safety mode and rolled back plugin.
- Typo: Module 4 in the Beginners Course, Paragraph just before Store Bought Compost slide, has the word composers instead of composters. Status = Resolved. First Reported by user ID 41 Dan.
- Issue: Support tickets difficult to exit. Status = Resolved. Fix = created exit icon for ticket window and created FAQ to show location of exit icon. First Reported by user ID 41 Dan.
- Issue: The Beginner’s Course and the certificate is still looking misaligned in the print preview and wants to use 3 pages to print it. Status: Resolved. Fix = Generated new certificate background, set to legacy and added CSS. First Reported by user ID 41 Dan.
- Issue: Courses@ email bouncing Status: Resolved. Fix = added mailbox with copy to SFGCI email. First Reported by user ID 34 Yana.
- Issue: Microsoft Edge browser opening PDF Handouts links in lessons within browser windows, and not automatically downloading them. Status: Resolved. Fix = This is built in functionality within Microsoft Edge to open PDF links within browser windows. To manually download PDF Handout, users will need to right-click and then click the “Save target as” option. A new window will open giving the user the option to choose the folder to download the file to, as well as rename the file. First Reported by user ID 41 Dan.
- Issue: Video playback speed not working for all connections. Status: Resolved. Fix = All videos uploaded to Vimeo player and re-added. First Reported by user ID 34 Yana.
- Issue: Module 3 PDF typos and naming conventions for handouts. Status = Resolved. Fix = edit and re-upload module 3 pdf handout, rename all module handouts and link titles. First Reported by user ID 32 Steve.
- Issue: “Next” button not working on Lessons. Has to refresh to get button to work. Status: Resolved. Fix = Plugin updated and fixed bug on update. First Reported by user ID 34 Yana.
- Issue: Microsoft Edge instructions for downloading handout sheets on lessons not added. Status: Resolved . Fix = purchased and installed “PDF Certificates from Lifter LMS. First Reported by user ID 41 Dan.
Issues we are working on
- Error: Certain mobile devices reporting loop when trying to enroll. Status = Working on it. Fix = Collecting more data, can not currently replicate the issue.
- Issue: Course slides too big on screen and can’t zoom in/out. Status: Working on it. Fix = Collecting more data, can not currently replicate the issue. First Reported by user ID 37 Imogen.
- Issue: Buttons word-breaking in unusual way on mobile devices. Status: Working on it. Fix = We are currently deciding whether to decrease button text size or implement CSS fix for mobile responsive.